Attend to guests courteously and deal promptly with their requests and queries. Have Detailed information about the hotel and the municipality. Check on VIP guest movements, complete their pre-registration formalities, allocate rooms to all arriving guests after checking the guest preferences.

You must be Professional in demeanor and presentation.

Collect guest feedback forms and do any possible first-hand service recovery steps. Coordinating and multi-tasking job duties in a busy environment. Must be fluent in French, both writing and oral.

Education:
A Certificate in Hospitality Management / Degree in Hospitality.

Must be able to read, speak, write, and understand the English & French languages used in the workplace. His/her behavior and personal appearance will always be geared to the objective of being an example to all other staff within the Hotel.

Experience:
Two years of Front Office experience, Minimum of one year of hotel front desk supervisory experience, experience handling cash, accounting procedures, and general administrative tasks, Additional languages spoken is important.